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Frequently asked questions
Q: I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 3 business days of processing time for your order to ship out.
Q: HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS, FedEx or DHL and International Orders will be shipped depending on the fulfillment center the product is from.
Domestic Expedited Shipping transit times: 1 - 2 daysDomestic Standard Shipping transit times: 3 - 5 days Except: (Alaska, Hawaii 4 - 8 days) and (AP, AA, AE 14 - 28 days)Average transit times to the United States: 5 - 20 Business daysAverage transit times to International: 17 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Q: WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
Q: IT SAYS MY ADDRES IS NOT FOUND
A: We ship using the United States Post Office. If you have a PO box and do not get mail at your physical address, you should use the PO box. The verification can be tricky on specific abbreviations as well. USPS.com "find zip code" can help you find your specific abbreviations and how USPS will verify your address.
Q: MORE FAQs
Please go to Top Bar Menu and hover your mouse over "CONTACT US" and a dropdown menu will show you FAQs